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FAQ's

  • Is there somewhere to park my bike?
    There are bike racks two doors down from us in front of Cato's Ale House.
  • As a student, can I come to the studio outside of class time?
    Yes! In fact, we encourage that you do. Feel free to come and practice during our student open studio hours listed in our Studio Guidelines: www.kollektivclaystudio.com/studioguidelines
  • Do you offer kids classes?
    Not at this time. Our six week courses are open to ages 18+. Ages 12-17 are welcome to join our one time classes when accompanied by a guardian. For children younger than that, please get in touch about private classes!
  • Can I bring a guest to the studio?
    We do not allow guests at this time. We want Kollektiv to be a distraction-free space for our students and members to create.
  • Do you offer outside firing services?
    No, our kilns are reserved for our members, students, and staff.
  • What is your cancellation/refund policy?
    SIX WEEK COURSES - SIX WEEK COURSES - For a full refund, minus a $30 processing fee, you must cancel at least 7 days prior to the start date of your class. If less than 7 days, you will receive a 50% refund, minus a $30 processing fee. No refunds given when cancelled within 72 hours of your class start date. ONE TIME CLASSES - Non-refundable/transferable. Class credit given when notified at least 7 days before your class start time minus a $20 processing fee/person. Credit does not expire. You must email us at hello@kollektivclaystudio.com to cancel and/or request a refund.
  • Can I make-up a missed class?
    Generally no due to limited space. However, if we have an spot open for you in another class that same week, we may be able to accommodate. The first and last class are mandatory to attend. Please email hello@kollektivclaystudio.com.
  • What's parking like?
    There is metered parking out front on Piedmont Ave, and a metered public parking lot at the CVS down the street. There's also unmetered residential parking around too.
  • How should I come ready for class?
    Clay won't stain your clothes, but we still recommend coming in something you don't mind getting a bit muddy :) We have aprons for you! Long hair should be tied back, and short nails are definitely recommended (more so for wheel throwing).
  • Can I bring my furry friend?
    Unfortunately, we are not allowed to have any pets in our space :(
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